At Ewedding.shop, the satisfaction of our customers is our priority, so Ewedding.shop will issue a full refund if you are not satisfied with your item(s).
1. The return request must be made by e-mail to the following address: firstname.lastname@example.org. We ask you to specify the reason for return.
2. Once your request has been accepted, our customer service will send you a return form which must be attached to your package. Please return the package within 4 days to the address:
39 to 45 Rue Edouard Branly
The shipping costs will be at your expense, which will be € 25 in the EU or € 49 outside it.
The item must be in its original packaging, in good condition, not worn and with the labels.
We will not be able to process the refund claim for a non-compliant item.
3. All returned items will undergo quality control on our part. We will make the refund within 14 days upon receipt of items subject to compliance. The refund will be credited to the card through which the payment was made.
We do not offer an exchange service. If you wish to exchange for a different size or style, you will need to return the item(s) for a refund and place a new order for the desired item(s).
We advise you to select a maximum of 5 models to facilitate your choice.
Ewedding.shop : Shipping guide
Free shipping for any order superior to 99 euros for all thess countries :
Single price of 49 euros for a delivery in all other countries.
Package delivery of 15 euros for any order lower than 99 euros.